You can also schedule an appointment at your local TAC by calling 84. With this tool, you can enter your five-digit ZIP code to find the closest center. TAC has an online tool that helps you search for an IRS help location in your area. Since taxpayers now have a specific time, the process should go more smoothly and limit wait times. However, this resulted in long waits and lots of frustration. Before 2015, you could seek help from a TAC representative in person on a first-come, first-served basis. Making an IRS AppointmentĪlthough appointments were not always required to visit a Taxpayer Assistance Center (TAC), the agency began offering appointments in 2015 on an experimental basis and began mandating appointments for the 2017 tax season. You also have the right to the information you need to settle your back taxes. For example, you have the right to courteous, professional service when you are dealing with an IRS representative, and the right to contact a supervisor if there are issues with the service you receive. When dealing with the IRS, you should always be mindful of your rights as a taxpayer.
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